Strider® Bikes have taught over a million kids how to ride bikes; and we do everything we can to offer your child the best 'first bike' experience. However, if for any reason you are not completely satisfied, you may return any item purchased from this site for a refund within 60-days of shipment. First, since we all share a goal of having your child happily riding a bike, we encourage you to call us as we might be able to resolve the issue without returning the product.
Should you decide to return your Strider product for any reason:
- Contact us for a Return Authorization Number. (RA# must be prominently marked on the outside of the return shipment box.)
- Return your item via Canada Post or FedEx. NOTE: you must insure the shipment for the value of your item or assume the risk of loss or damage during shipping.
- Include a copy of your invoice inside the package.
We welcome feedback about our 60-day money back guarantee. Please contact us with any questions or comments.